Dispatch Matrix SMC Pvt. LTD

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Your Trusted Partner for 24/7 Dispatch and Backend Support

Get 24/7 support, real-time booking, 70% cost-saving proven, and services in the UK, US, Canada, and Australia to outsource your dispatch and backend operations to Dispatch Matrix.

Learn About Our Services
  • Seamless Real-Time Booking & Driver Support
  • 24/7 Dispatch with Dedicated Shift Rotations
  • Transparent Operations with Proven Cost Savings
  • 98% Client Retention Rate

50,000+ Orders Managed

65% Cost Savings

98% Client Retention Rate

7 Countries Served

50,000+ Orders Managed

65% Cost Savings

98% Client Retention Rate

7 Countries Served

Who We Are

Dispatch Matrix is a reputable dispatch outsourcing business that is committed to the growth and expansion of transportation businesses. With 24/7 cab and truck dispatch services, our professional team supports taxi companies, ride-hailing startups, and big fleet operators to maintain efficient operations and expand businesses worldwide.

  • Skilled dispatch professionals with global expertise
  • Focus on efficiency, compliance and transparency
  • Proven to cut costs and increase bookings
  • Tailored solutions for fleets of all sizes
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Our Services

Our Proven Impact

+65% More Bookings for UK cab offices within 3 months.

Up to 70% Cost Savings compared to In-House Teams

99.8% Uptime with redundant internet and power backups.

2x Faster Response Time for passenger and driver support

Our Expert Cab Dispatch Service & Truck Dispatch Service

From 24/7 taxi dispatch service in UK to full backend support for flawless fleet operation in North America, an overlapping day and night shift coverage make operations smooth & efficient.

£4/hour (on-call/hourly)

Seamless Cab Dispatch Solutions in UK

Dispatch Matrix is your one-stop solution to taxi dispatch outsourcing in the UK, as they offer dependable 24/7 booking service alongside full operational, administrative, and online marketing services.

  • Real-Time Call Booking & Dispatching (Autocab, iCabbi, Cordic)
  • Driver Scheduling & Management
  • Complaint Handling & Fare Adjustments
  • 24/7 Shift Dispatch & Redundant Infrastructure
  • Digital Growth Solutions (SEO, Website, Ads)
  • Camera Access on Request & Strict SOP Compliance
Get Cab Dispatch Support

Efficient Truck Dispatch for Fleets of All Sizes

From owner-operators small fleets to large fleets, our professional dispatchers ensure peak efficiency, minimize downtime, and increase profitability.

  • For Small Fleets (1–10 trucks):
  • Load Booking & Rate Negotiation
  • Paperwork Management & Compliance Support
  • 24/7 Dispatcher Support
  • Variable hourly rates
  • For Medium to Large Fleets (10+ trucks):
  • Dedicated Fleet Dispatchers (Hourly-Based)
  • Shift Rotations & Load Status Monitors.
  • Compliance Support
  • Up to 70% Cost Savings Compared to In-House Teams
Get Truck Dispatch Support

Why Businesses Choose Dispatch Matrix

We deliver professional dispatch outsourcing by expertise, support and proven results with client Trust.

24/7 Dispatch & Backend Support

Booking of cabs, truck load management, and back office operations seamlessly by our dispatch agents.

Skilled Dispatch Professionals

Our professional dispatch solutions focus on cab, truck dispatching, administration, and compliance to operate.

Cost-Effective Outsourcing Solutions

Contract dispatch services with Dispatch Matrix and save 70 percent of the cost, and increase the booking efficiency.

Full Transparency in Operations

We are very transparent with reports daily, we have a live chat and access to cameras, which ensures good dispatch services.

Customized Dispatch Plans

We offer tailored dispatch services to UK cabs and North American trucking fleets to help them grow and scale.

Proven Results & Client Trust

Global trust Dispatch Matrix has demonstrated strong outcomes that earn the confidence in transportation industry.

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Our Proven Impact

We help fleets in the UK, USA, Canada, and Australia streamline dispatch, cut costs, and boost customer satisfaction.

Getting Started is Simple

01

Consultation

Discuss your business needs.

02

Custom Plan

Tailored dispatch solution & pricing.

03

Onboarding

Smooth integration with your operations

04

24/7 Operations

Continuous coverage by our team

05

Grow & Optimize

Improve efficiency & scale with confidence

Start Your Free Consultation

Start Now

Ready to Supercharge Your Fleet Operations?

Let’s take your bookings, response times, and customer satisfaction to the next level.

Book a Free Consultation Call
Get Your Custom Quote

Insights & Strategies for Smarter Dispatching

Read Our Blogs

Frequently Asked Questions

Dispatch Matrix Supports What Cab Dispatch Software Does?

Dispatch Matrix is offering professional cab dispatch services with the support of Autocab, iCabbi, Cordic, and other advanced taxi booking software, which provides easy and efficient taxi fleet operations.

In Dispatch Matrix, we deal with cab dispatch services with the help of Autocab, iCabbis, and Cordic, among other leading taxi dispatch software, to help in smooth booking and effective management of our fleet.

At Dispatch Matrix, we deal with all the leading cab dispatch software, which includes Autocab, iCabbi, Cordic, and other sophisticated taxi booking systems. We have the experience to help you integrate the systems smoothly, provide effective ride management, and 24/7 dispatch support based on the needs of your fleet.

Which cab dispatch software is supported with Dispatch Matrix?

We advocate major cab dispatch systems, such as Autocab, iCabbis, Cordic, and other sophisticated taxi booking software, which guarantee effective and efficient fleet operations.

We at Dispatch Matrix deal in supporting Autocab, iCabbi, Cordic, and other prominent cab dispatch software to provide efficient, reliable, and smooth taxi operations.

We at Dispatch Matrix deal in supporting Autocab, iCabbi, Cordic, and other prominent cab dispatch software