About US
Who We Are
Dispatch Matrix is a reputable dispatch outsourcing business that is committed to the growth and expansion of transportation businesses. With 24/7 cab and truck dispatch services, our professional team supports taxi companies, ride-hailing startups, and big fleet operators to maintain efficient operations and expand businesses worldwide.
Our mission is simple:
To manage transportation companies dispatch solutions that solve inefficiencies to ensure their customers satisfied.
Our Story
The Dispatch Matrix was developed to address the largest issues of the transportation and fleet dispatch sector and assist operating a well-organized manner, and to ensure their customers remain satisfied. We have developed an over-the-counter, scalable, and bespoke dispatch service. Our services solve many common problems, such as missed calls, lost bookings, high staffing expenses, which aim to make transportation more efficient and effective.
That’s when we stepped in — building a dispatch solution that is:
Cost-effective
Scalable
Tailored to each client’s unique needs.
We saw companies struggling with:
Missed calls and lost bookings
we ensure every call is answered so your business captures every opportunity
Overwhelmed in-house teams
Free your team from constant interruptions so they can focus
Rising staffing costs
Cut overhead without sacrificing service. Our solution helps you manage calls and bookings efficiently
Inefficient dispatch operations
Streamline your workflow. With smarter call handling and coordination
What We Do
We provide end-to-end outsourced dispatch services backed by skilled agents and modern systems to keep your fleet running seamlessly.
24/7 Live Dispatching
Real-Time Driver & Passenger Support
Custom Dispatch Plans for Businesses of All Sizes
Scalable Operations to Match Your Growth
Up to 70% Cost Savings Compared to In-House Teams
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Our Values
Reliability You Can Trust
24/7 dispatch coverage with zero downtime.
Customer Dispatch Services
Passengers and drivers are priortized.
Improvement & Off-the-Shelf Solutions
Relentless optimization, reporting, and improvements.
True partnership, beyond service
Work in liaison with clients.
With Dispatch Matrix, you don’t just get dispatching , You get a strategic partner committed to helping your business achieve more bookings, happier customers, and long-term growth.
Let’s Grow Together
Whether you’re a small local taxi office or a large trucking fleet, Dispatch Matrix is here to help you achieve more bookings, happier customers, and long-term growth.